My Streamyx was down last night. It's not only impacted me. My friend who lived in the same block as I do was also not able to connect. I called to the support and have been told that there is an upgrade on going from 7th July to 14th July in Penang. That is why I didn't update my post on the Sabah Trip. I will update it later before I leave office. I just afraid the Streamyx is still unavailable when I reach home at night.
Thursday, July 10, 2008
Thursday, October 25, 2007
Good News!!!
I called to streamyx customer service once again.... Although i knew I will only get the same answer. This time is worst. The customer service told me, they cannot check whether there are ports available or not. $#%%^%@^$^@$">$#%%^%@^$^@$ I think of scolding them but I controlled. Previously when I called, they manage to check for me, now said cannot. Arrrrrgghhhhhh.......
After that call, I called my condo management. I complained to them few times and they actually said want to help me write the letter to TM. So, I called and checked on the letter. She not yet prepared for me. :( However, she said she will help me call the in charge person of TM and let me know. After a while, she really call me back. She told me the in charge person will add the ports for our place.
2 hours later, the management called me. I'm driving at that time, on the way to my new house. She told me TM already added 14 ports for my area and asked me to go apply ASAP!! OMG!!!
That time is already 4.30pm, I was so afraid TM already closed. After I get the call, I immediately changed my route and drove directly to the TM point. As usual, after getting the number and waited for a while, it was my turn. I told the agent there I want to transfer my streamyx. Guess what..... they said ports are available!!!! Oh my.... Finally........ YES!!!!!
I was so happy. At last, I can online at my new house although still need to wait 3-4 days. Nevermind la.... I have already waited for few weeks, 3-4 days to me is nothing already.
Many thanks to my condo management!
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Dragon
at
8:07:00 PM
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